Below are frequently asked questions, you may find the answer for yourself

Payment methods

We accept the following forms of payment:
UPI / Credit/Debit/ATM Card / Net Banking / EMI (Easy Installments)

RETURN and warranty


1 year warranty + quality guarantee

Free pickup from doorstep pan india for warranty claims

After Sales Service

Refund Policy You can request our Return & Refund Service: Within 3 days of receiving a product if the product has no manufacturing defect, and is still in new or like-new condition (Enterprise product does not support return service if has been activated.). Within 3 calendar days of receiving a product if the product has a manufacturing defect.


General FAQs

  • 1. Is it legal to buy drones in India?

    Yes, it's absolutely legal to purchase drones in India. However, it's important to note that certain categories of drones may require a license from relevant authorities. We do not take responsibility for any complications that may arise from failing to obtain the necessary licenses. For more information on drone regulations, please visit digitalsky.dgca.gov.in.

  • No, once your payment is completed, your order will be processed, and there won't be any additional documentation required for the delivery. You can easily track the status of your order through your account tab.

  • No, the product does not require customs clearance as it is shipped within India. You can expect a hassle-free delivery process within the country.


Once we ship your order, a link to download your invoice will be provided in your shipping confirmation email. If necessary, you can also contact IZI Customer Care to assist you with your invoice. If items in your order are to be shipped at different times, each shipment will be invoiced separately. IZI cannot amend invoices after they have been issued and cannot combine multiple invoices.

Sales Tax In The India

In accordance with federal and state regulations, in some states, your online purchases from IZI will be taxed at the applicable sales rate according to your shipping address. Any additional duties incurred during the import process will be paid for by IZI. You may find sales tax details on your checkout page and invoice.