Repairing Services

We outline the warranty terms, steps to take if your product needs repair, and how to contact our repair department.

Warranty Information

  • Warranty coverage: We offer a 1-year warranty against manufacturing defects. Physical damage is subject to paid repair service.
  • Proof of purchase: Specify what is required as proof of purchase for warranty claims (receipt, order number, etc.).
  • Warranty claims process: After filling out this form, our team will connect with you on the next working day.

Types of Repairs

  • Hardware Repair: We specialize in fixing physical components of your device, such as the screen, battery, camera, and internal parts.
  • Software Issues: Our technicians can troubleshoot and resolve software-related problems, including operating system glitches, app malfunctions, and data recovery.

Repair Process

  • Diagnosis: Our skilled technicians will thoroughly examine your device to identify the issue.
  • Repair: Once the problem is diagnosed, we'll proceed with the necessary repairs, using high-quality parts.
  • Testing: Your device will undergo rigorous testing to ensure the repair was successful and the device functions properly.
  • Return: Once the repairs are complete, we'll ship your device back to you or notify you for pickup.

Repair Costs

Repair costs vary depending on the nature of the issue, the parts required, and labour involved. We'll provide a detailed estimate before starting any repairs. Our pricing includes:

  • Parts: The cost of replacement components.
  • Labor: The time and expertise of our technicians.
  • Diagnostic fee: A fee for assessing the issue (may be waived if repairs proceed).

Repair Turnaround Time

Our goal is to complete repairs as quickly as possible. The turnaround time depends on the complexity of the issue and parts availability. We'll provide an estimated timeframe during the diagnosis process.

Contact Information

  • Repair department contact: Our teams are available Monday to Saturday, 10 AM to 6 PM.
  • Support hours: 10 AM to 6 PM.

Why Choose Our Repair Service?

  • Expert technicians: Our skilled team specializes in all our product repairs.
  • Genuine parts: We use only authentic replacement parts.
  • Quick turnaround: We strive to complete repairs efficiently.
  • Excellent customer service: Your satisfaction is our priority.

For more in-depth warranty information, please visit our warranty page.

Warranty claims process: After filling out this form, our team will connect with you on the next working day.