Spectra privacy

Privacy Policy - IZI


IZI attaches great importance to the maintenance and protection of personal privacy information. This policy applies to all products and services of IZI.


IZI prioritizes the protection of your information. When you use IZI products or services, we may collect and use this information. This Privacy Policy is meant to help you understand what information we collect, and we encourage you to read this Privacy Policy carefully. By using IZI products and services, you consent to the privacy practices described in this Policy.


IZI prioritizes the protection of your personal information. When you use IZI products and services, we may collect and use your personal information. This Privacy Policy explains how we collect and use your personal information. We hope you read this Privacy Policy carefully. By choosing to use IZI products or services, you tacitly agree to our collection, storage, use, and sharing of your personal information in accordance with this Privacy Policy.


If you have any questions, comments, or suggestions, please contact us in the following ways:


Email: customer@izicart.com.


Why IZI Collects Data


Authenticate Your Identity: To prevent fraudulent activities and ensure secure transactions.


Customer Service and Security: For identification, customer service, security, archiving, or backup purposes.


Technical Support: To identify your service needs and provide appropriate technical support.


Legal Compliance: To comply with the requirements of laws and regulations.


Product or Service Surveys: To conduct surveys and improve our products or services. The Types of Information We Collect as You Use Our Services


Personal Information Provided by You: When you use IZI products and services, you may provide us with information such as your name, account information, phone number, email address, physical address, and product repair details. We may also request payment


information for purchases or financial transactions. Additionally, we collect information when you communicate with us for customer service.


Activity Information: We collect information about your activity when you use our products and services. This includes details about your mobile devices, version information of IZI products, GPS location, product usage, flight records, IP addresses, data shared, and IZI account-related information.


Cookies and Automatically Collected Information: When you use certain IZI products and services, we may send one or more cookies—small text files containing a string of alphanumeric characters—to your device. We use both session cookies (which disappear after you close your browser) and persistent cookies (which remain after you close your browser and may be used on subsequent visits). To learn how to modify your cookie settings, please review your web browser’s “Help” file. Note that if you delete or choose not to accept cookies, you may not be able to fully utilize the features of IZI products and services.


Sensitive Personal Information: If your personal information contains sensitive information (such as race and religion), please handle such information with care.


Deleting Your Personal Information


You can request us to delete your personal information under the following circumstances:


If our collection and use of personal information violate laws and regulations. If our handling of personal information violates our agreement with you.

If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us and require them to delete it in a timely manner, unless laws and regulations provide otherwise, or these entities obtain your independent authorization.


When you or we assist you in deleting relevant information, applicable laws and security technologies may prevent us from immediately deleting the corresponding information from the backup system. We will securely store your personal information and conduct further processing and isolation until the backup can be cleared or made anonymous.


About Account Deletion


You can cancel your account by navigating to "Personal - More - Delete Account." Once your


account is cancelled, you will no longer be able to log in with that account. Additionally, your account avatar, nickname, and other related information will be deleted.


How We Use the Information We Collect

Providing and Managing Services: We use the information we collect to provide IZI products and services, verify and manage IZI user accounts, fulfill requests for services and information, respond to customer feedback, and provide user support.


Improving Products and Services: We use the information to enhance IZI products, develop new products, and improve our services and features.


Communication and Marketing: We may use the information to contact you for product and service surveys, share promotional information, and provide updates on product activities and more.


Disclose Information


General Policy: We will not disclose your information to third parties except as described in this policy. We may disclose information to third parties under the following circumstances:


Affiliates and Subsidiaries: We may share your information with our affiliates and subsidiaries globally to provide you with IZI products and services.


Third-Party Service Providers: We work with third-party service providers for payment facilitation, parcel transportation, application development, hosting, maintenance, flight environment data, account verification, and other services. We require these service providers to use or disclose the information they process on our behalf only as necessary to perform services or comply with legal requirements.


Legal Requirements: We may preserve and disclose your information if required by law or in the good-faith belief that such action is necessary to comply with applicable laws, in response to a court order, judicial or other government subpoena, warrant, or request, or to cooperate with law enforcement or other government agencies.


With Your Consent: If you consent to our disclosure of information to a third party, such as business partners, or as otherwise authorized under applicable law.


Protection of Your Personal Information by IZI


Secure Storage and Protection: Regardless of how your personal information is provided to IZI, we will use confidential means to store and protect it from being accessed, disclosed, altered, or destroyed.


Third-Party Services: If IZI utilizes third-party services, we will enter into confidentiality agreements with these service providers to ensure the protection of your personal information.


Disclosure Under Specific Circumstances: IZI may be compelled to provide your personal information under the following circumstances:


Cooperation with judicial or law enforcement agencies to investigate criminal activities. Mandatory requirements of laws and regulations.

Protection of IZI's assets, such as the settlement of overdue accounts.


User Rights


Review and Verification: If you would like to review or verify your personal information, please contact our customer service or distributors. In cases where we are unable to provide relevant information, we will promptly inform you of the reason.


Right to Refuse Information: You have the right to refuse to provide certain information to us. However, if you exercise this right, we may not be able to provide some or any of the features and functionality of IZI products and services to you. To protect the interests of both parties, we may monitor your phone conversations or emails with IZI to ensure the quality of our services.


Update, Correct, or Delete Account Information: You may update, correct, or delete certain IZI account information and preferences by accessing your account preference page. If you close your IZI account, you will not be able to sign in to IZI products and services. However, you can open a new account at any time. Any information provided to a third party is subject to that third party's policy.


Parental Consent for Users Under 18: If you are under the age of 18, you should obtain the consent and guidance of your parent or guardian to ensure the safe use of our products and services.


Local Laws: Depending on your local laws, some terms in this Privacy Policy may not apply to you.


Our Commitments


IZI appreciates the opportunity to provide you with our products and services. We are dedicated to respecting and safeguarding your personal information, and we trust that you comprehend this Privacy Policy. Before you use any of our products and services, we will ensure that you understand the reasons for collecting your information. If IZI intends to use your personal information for other purposes, we will seek your permission in advance.


Policy Changes and Updates


We may update this policy periodically. Please visit this page regularly to view the latest policies. If we modify this policy, we will make it available on or through the official website and indicate the date of the latest revision.


Our Contact Information


For any questions or comments about this policy or our data practices, please contact us via email at customer@izicart.com.